Monday, November 21, 2011

The Smoke and Mirrors of Marketing

Reaching out to a target market is much like developing a friendship. When you become interested in developing a friendship with someone, it is often based on similar interests you share with them. Marketing to a person is no different. Part of developing a successful marketing campaign is developing a healthy relationship with your demographic and cultivating their interest in your campaign.
A consumer, Hispanic or not, is not always automatically interested in what you are selling, so you have to initiate the connection. Find out what your demographic is interested in and reflect it in your marketing offer. If you show interest in the same things they are, you will gain followers of your campaign.
Begin to gain the interest of the U.S. Hispanic market by communicating with them effectively. Mirroring your target demographic is only effective if you generate accurate Spanish or English content, so when doing a bilingual campaign, make sure it has correct grammar and diction.
Be Trendy
Notice trends that Hispanics are following and reflect them in your campaign. If you follow the same trends they do, they will find you relatable and interesting. People make purchases based on what interests them, so making your campaign relatable is an effective method of driving business.
According to the U.S. Census, Hispanics control 1 trillion dollars in spending power as of 2010 and they are also generally more optimistic about their current economic status during the current recession than the general population is. Hispanics are shopping, so one way to resonate with them is though imagery of malls, grocery stores, and other shopping outlets.
The Youth is on the Rise
Another trend in the U.S. Hispanic market is the thriving youth population. One third of Hispanics are under the age of 18 and therefore have different purchasing habits. Although marketers will typically target a more specific demographic, realizing that 33% of the U.S. Hispanic market are kids helps to focus on the message and marketing strategies used to drive your campaign.
When you know your target market and conduct appropriate research, gaining consultants who fit into that demographic is wise for optimal relationship growth. One way this can be done is through focus groups or mass surveys. Focus groups help you to resonate with your demographic because they allow you to physically talk to your customers and discover what they like and dislike. It creates a general relationship with your entire target market by developing a tangible relationship with a small representation of your audience.

Developing a successful marketing campaign takes work, just like a personal relationship. The key is to show your interest by incorporating mutual interests into your campaign. Communicate effectively, generate similar interests, and be relatable. These three things will help drive your marketing campaign to produce substantial revenue.

Monday, November 7, 2011

Show Interest: Reap Benefits

There comes a time in any marketing campaign when you have to make a single decision that will forever alter the campaign. In the U.S. Hispanic market, the decision to provide content in either Spanish or English may be that very dilemma. So which one should you chose? Let’s say for instance you are launching a website for a product that targets Hispanics in the United States. Do you put the entire website in Spanish in an attempt to relate to them or in English to assimilate them into the general U.S. population?

Twice the Fun
The answer to this question is quite simple -- BOTH. The U.S. Hispanic market is unique in the sense that they are diverse so different things will resonate with them. Spanish dominant content will only reach first and second generation U.S. Hispanics, but the younger generations may not even know Spanish fluently enough to be able to comprehend the marketing content efficiently. On the other hand, if you use English-only content, you are singling out older generations.
Providing content in English and Spanish will take more time, effort, and money, but is essential in a marketing campaign geared toward the U.S. Hispanic population.
According to DK Web Consulting and socialmediaspanish.com, 31 percent of U.S. Hispanics prefer reading Spanish dominant content while 44 percent prefer English. This means that 25 percent are influenced by bilingual content. Marketing in both English and Spanish is going to allow you to access the majority of U.S. Hispanics rather than just a fraction of the community.
A Social Media Suggestion
One tactic many companies use is to create separate content campaigns for each language preference. For example, the Center for Disease Control (CDC) has two separate Facebook pages: one in Spanish for Spanish dominant and bilingual U.S. Hispanics, and the other in English. Clearly the CDC is not only targeting U.S. Hispanics, but creating content geared towards them shows the U.S. Hispanic community that the CDC is interested in their community enough to create an entire Facebook page for them.
From an employer’s standpoint, it is equally important to cater to employees of all lifestyles. Listen Up EspaƱol is a U.S. company based in Maine, but a majority of their employees are in Mexico. Their main Facebook page is in English for the business they conduct in the U.S., however they have created a separate page in Spanish for their employees. They are encouraged to post comments, concerns, and thoughts on this page that the owners look at and respond to. This lets the employees know that the company cares about what the employees think and encourages them to get involved.
Showing interest is a simple, yet a monumental action you can take in your marketing campaign that will reap endless benefits. CNN, Dairy Queen, and People Magazine are all businesses that have adopted the trend of using separate Facebook and seen tremendous benefits.
Partner Up
Once you have decided to create Spanish content, the most important thing to remember is to generate accurate Spanish content. Make sure your translator is fluent in both languages so it sounds grammatically correct. Nothing is worse than trying to make a literal translation using a Spanish-English dictionary and finding out you have created an entirely different meaning. Gaining a partner, like Listen Up Espanol, who thoroughly understands the U.S. Hispanic market and their culture will be an invaluable asset to your campaign.  Listen Up Espanol